Video: Building a High-Quality, AI-Powered Client Experience: A Chat with Hermes Worldwide | Duration: 2004s | Summary: Building a High-Quality, AI-Powered Client Experience: A Chat with Hermes Worldwide | Chapters: Welcome and Introductions (3.28s), Meet Jorge Sanchez (65.465s), Daily Leadership Dynamics (118.785s), Operational Challenges (214.825s), Service Portfolio Overview (292.405s), Discovering Front (404.605s), AI and Smart QA (571.565s), Global QA Implementation (846.82s), AI for Consistency (1096.285s), AI Feature Exploration (1243.145s), Automated Coaching Vision (1366.545s), AI Investment Advice (1503.53s), Q&A Session (1659.83s), Q&A and Closing (1761.425s), Closing Remarks (1962.295s)